Five years of experience in IT and software engineering, with recent work leading platform projects from inception to delivery across commercial AI applications, SaaS, health testing and laboratory operations, CRM and trading.
Experience bringing AI products into production, applying agent orchestration, vector retrieval and document parsing to health information and assisted services, including conversation memory, persistent state, tenant isolation and recovery across instances.
Combines business planning, product design and system architecture, leading requirements discovery, workflow analysis, solution design, technical problem solving, engineering management, releases and ongoing iteration.
Experienced in multi-tenancy, access isolation, payment workflows, asynchronous tasks and message-driven processing; builds CI/CD and reliability practices and coordinates teams through delivery.